Discord is on Xbox, but setup takes a few steps

Discord, the voice chat app popular with gamers, has now made its way to Xbox. The only problem? The integration is done in a few steps. Users will need to follow several instructions, accept prompts on several apps, to enable Discord voice chat on Xbox consoles.

Xbox Insider, a program for users to try software and games early, first received the feature on July 20 on Xbox Series X, S, and Xbox One consoles. On September 13, Discord and Xbox announced that anyone can now use the feature.

Despite the multiple stages, Discord said players in the testing phase had no trouble keeping up.

From July: Discord arrives on Xbox. It just won’t be one click easy.

“We tested it with the [Xbox] Insiders, and we saw no problem with the step-by-step process,” said Cherry Park, platform ecosystem marketing manager at Discord, in an interview with The Washington Post. “For the most part, it’s because we were originally a voice chat for gamers. Gaming is in our DNA. It’s definitely one of the main reasons people use us.

To enable Discord on Xbox, players must first install the Xbox mobile app, sign in, and link their Xbox account to their Discord account. Next, open a voice channel on Discord and tap the option in the Discord app to transfer to Xbox. The Xbox app will open again, asking users to confirm the change. Finally, your Discord conversation should connect to your console. After doing this once, Discord should work on Xbox.

The Xbox app will ask for permission to know which Discord servers the user is on and to see information about direct messages. In a tongue-in-cheek line, it says linking Discord to the app doesn’t give Xbox permission to “buy you a nice seafood dinner.”

Mobile users can already use Xbox and Discord together by using the mobile app while playing on Xbox, for example. PlayStation and Nintendo Switch users can do the same, though talking on Discord while listening to game sounds can be a suboptimal experience. This integration allows Xbox players to bypass this workaround for a smoother experience. Discord hasn’t said when its app might come to other console makers.

“Console voice chat was one of our top requested features, especially from Xbox gamers,” Park said. “We really want to unify all players to come together, regardless of what platform they’re on.”

Park said Discord’s security team is ready to support the new influx of users joining the service through Xbox and to ensure that users do not violate the terms of service with security issues or a harmful language. Users will also be able to report issues to Discord.

“Security is a vital priority for our business and 15% of all Discord employees work in this area,” said Kellyn Slone, Discord’s Product Communications Group Manager. “We use a mix of proactive and reactive measures that include automated research tools, empowering community moderators to adhere to our policies, and also providing reporting mechanisms for users and community moderators to report violations so that we can act.”

Discord launched in 2015 in a beta testing phase and found fans among gamers who liked the anonymity, reliability, and emphasis on voice and text over video. Discord has thrived during the pandemic, growing its monthly active users to 100 million by July 2020. Prior to its integration with Xbox, Discord was primarily used by PC gamers. The company has been working with some game developers and Xbox to refine its service on consoles.

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